Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
November 19, 2016 04:38:10 PM
In reply to John, Weaverville
Good afternoon, John. We are sorry you're having difficulties with our Bill Pay service and we are more than happy to guide you in the right direction to get this resolved.
Please know that our Tech Support Team can be reached at 800-493-7562, they are ready to answer any questions you may have about our Bill Pay service upon verification and they are here for you 24/7! Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
As you are enrolled for online banking, you may also send us a secure message by clicking here: https://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon: https://go.td.com/1rvBmq8 and send a secure message.
If you have any other questions, please do not hesitate to ask! Have a good weekend, John.
LiShu R, Mount Laurel
November 19, 2016 04:38:51 PM