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January 8, 2015 04:34:51 PM
In reply to Saba, Toronto
Thank you for joining us here at TD Helps, Saba. We're sorry to hear you're having difficulties with your card and would like to point you in the right direction.
As this is pertaining to your specific account, we would need to review this further with you. Please note, we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If you are enrolled for online banking, you may also send us a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If you have access to a telephone, you can contact us by dialing directly at 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone. After account verification one of our Specialists will be more than happy to review your account with you and offer any help we can to assist you.
Let us know if you have any other questions. Take care!
Cameron P, Mount Laurel
January 8, 2015 04:39:27 PM