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Charlotte, New Castle
February 26, 2015 12:31:02 PM
In reply to Charlotte, New Castle
Thank you for joining us here at TD Helps, Charlotte. We're happy to respond.
The replacement card is normally mailed to your address on file within 30-45 days prior to the expiration date. It is normally delivered within 7 to 10 business days. However, delays may occur depending on your postal office.
As you mentioned that you current debit card expires in 03/2015, you can still use this card until the end of March 2015.
If you need a new debit card prior to receiving your replacement card in the mail, you may obtain one by visiting your local TD Bank Store during normal lobby hours with your valid photo ID. To find out TD Store locations near you, please visit, http://bit.ly/TDStores. All TD Bank Stores have instant issue machines where any Customer Service Representative would be happy to print out a new card for you during your visit. You will walk out with a new card in your hand! Once at the Store, please ask the Store representative to close the replacement card which is already mailed to you since it will no longer be useful once you receive a new card at the Store.
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
LiShu R, Mount Laurel
February 26, 2015 12:31:52 PM