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I don't remember my password and I blocked my account for that reason. I need that you reset my password to use my account again, please, I'm no living in USA right now, so I need to fix it online because is too expensive for me make a call. Please help me
March 26, 2016 01:39:04 PM
In reply to MAYELIS, CARACAS
Hi Mayelis and thanks for joining us on TD Helps today.
Since you're experiencing difficulties with your username and password for your Online Banking, we recommend you contact us at 888-751-9000 to speak with a Banking Specialist, 24/7, so we can troubleshoot the problem for you and help you gain access to your Online Banking. After account verification, a Banking Specialist will be happy to provide you with the information needed to gain online access again.
If you are unable to verify your account or if you prefer, you’re also welcome to stop by your nearest TD Bank location for further assistance. For Store hours and locations please check out: http://bit.ly/TDStores.
When creating a new password or username, here are a few tips we would like to share with you:
Use a combination of numbers, letters and special characters, but no spaces
Your password or username should be unique. Memorize it and do not disclose it to anyone else
Try to avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.)
Use a password that differs from your other banking, email and social media accounts. Change it periodically, ideally every 90 days
Hope this helps and have a great day.
Sandy D, Mount Laurel
March 26, 2016 01:40:06 PM