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GERALD, LUCEDALE, MISSISSIPPI
May 7, 2015 12:39:18 PM
In reply to GERALD, LUCEDALE, MISSISSIPPI
Good afternoon, Gerald and welcome to TD Helps!
From your message it sounds like you're looking to access your TD Bank account on your own phone. If this is the case we'll be happy to provide those instructions here.
One of the great features about our Online Banking service is that even if you have a joint account, you can have your own online banking access with a separate login. To set this up, you'll want to enroll first. For your personal accounts, please begin here: http://bit.ly/1lU2qfY to use our self-service enrollment option. You'll need to have your account number, TD Bank ATM/Debit Card, Social Security number and email address ready for this process.
Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier, and to create a username and password. You'll then be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
Once you're using your own account for online banking, you can begin using TD Bank Mobile Banking as well. To download the Mobile App for your Android or iPhone please click here: http://bit.ly/1opBqUt. You can input your mobile phone number for a text message containing the TD Bank Mobile App link. If your account has been open for 90 days or more and you would like to begin using the Mobile Deposit feature, please see this link for information and guidelines to TD Bank Mobile Banking and Mobile Deposit at: http://bit.ly/1ff8byL.
Should you encounter any difficulty at all, don't worry! Please give one of our Tech Support Specialists a call at 800-493-7562 anytime, 24/7. They'll be more than happy to assist you with the app or with any questions you may have. And as always, you're welcome to visit a TD Bank Store for help; please find yours at http://bit.ly/TDStores.
We hope this provides you with the help you needed, Gerald. Let us know of any other questions, and enjoy the rest of your day!
Kristen P, Mount Laurel
May 7, 2015 12:41:58 PM