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My visa gift card has its full balance and it has been registered but will not load onto my paypal. Everytime I go to use it even without paypal, it doesn't work. What should I do ?
February 24, 2017 09:00:51 AM
In reply to Desiree, Shirley
We're sorry to hear that you're having trouble using your gift card online, Desiree. We'd be glad to help.
We recommend first reaching out to a Gift Card Specialist directly so they may troubleshoot this issue with you. They are available 24/7 by dialing 888-294-2249.
If it is determined that your gift card is working properly, we then recommend reaching out to PayPal to troubleshoot your concerns on their end.
We hope to hear from you soon, Desiree. Have a good day.
Megan K, Mount Laurel
February 24, 2017 09:01:00 AM