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November 27, 2014 11:54:05 AM
In reply to Jim, Wallingford
Thank you for visiting TD Helps today, Jim. We will be glad to answer your question.
We understand it can be frustrating when experiencing difficulties online, we'd like to offer some help! If your wife has forgotten her Online Banking User Name and Password, we recommend asking her to contact us directly 24/7 at 888-751-9000 at her convenience. After account verification, we would be happy to help reset her credentials and get her back up and running for her Online Banking. Also, she can visit us at any local TD Bank Store, during lobby hours. For lobby hours and locations, please visit http://bit.ly/TDStores.
If this is regarding her TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you're referring to her logging into tdcardservices.com, she may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
We hope you find our suggestions helpful and please don't hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
November 27, 2014 11:55:05 AM