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Mary, Spartanburg sc
February 8, 2018 01:25:11 PM
In reply to Mary, Spartanburg sc
Welcome to TD Helps, Mary. We'd be glad to discuss.
Based on your question, it sounds as though you're referring to TD Debit Card Advance. Please keep in mind that this service is discretionary in which transactions may be allowed to process that over extend your account balance resulting in fees.
There are limits to this service that are based on your account history. Because of these limits and how they're calculated, our Banking Specialists do not have access to this information.
You can learn more about TD Debit Card Advance here: https://go.td.com/2exVmIX.
TD Helps is considered an unsecured forum and because of this, we do not have access to account specific information such as your specific account. If you'd like to discuss your account in detail, please reach out to us directly.
To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
Have a good day, Mary!
Megan K, Mount Laurel
February 8, 2018 01:25:47 PM