Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
What do I need to do to change both my name and address on my accounts?
May 7, 2014 01:17:39 PM
21 people recommended this |
In reply to Christine, Woodbury
Great question, Christine and thank you for joining us at TD Helps. It's always a good idea to keep your account information current.
To change your name and how it appears on your account, we do require you to visit a TD Store for security purposes. You will need to bring a copy of your marriage certificate, divorce decree or, other legal document stating your change in name. Please visit http://bit.ly/TDStores for a list of our Store locations and hours.
An address change can be processed while you are changing your name inside your local TD. If you have Online Banking, you can update your information while signed in by following the steps listed.
· Click on the Customer Service tab
· Select "Change Address, Phone, E-mail Address" link
· Select the desired bank account(s) from the list shown
· Enter your new information into the corresponding text boxes
· Click the "Submit Change" request button
A confirmation screen will appear indicating the changes that will be made to your contact information.
If you do not use Online Banking, you can call Customer Service 24/7 at 888-751-9000.
Hope this helps and feel free to let us know if you have any further questions. Enjoy the rest of your day!
Cameron P, Mount Laurel
May 7, 2014 01:20:51 PM
6 people recommended this
In reply to Cameron, Mount Laurel
I recently got married, and moved to the US. I am not planning to visit Canada anytime soon. How can I change my name from abroad?
Evelyn, San Francisco
November 14, 2015 12:39:59 PM
In reply to Evelyn, San Francisco
Congratulations to your marriage, Evelyn and welcome to the United States.
You have reached the TD Bank in the United States and TD Canada Trust is our affiliate. We invite you to check out this response provided by our teammate Brandy, at TD Canada Trust first, http://bit.ly/1O8p8gw. If you have additional questions for them, feel free to reply to that post or submit your own while you're on their TD Helps page.
We wish both of you much happiness together, Evelyn! All the best!
LiShu R, Mount Laurel
November 14, 2015 12:42:20 PM
1 person recommended this
Please change my new mailing address, which is below and mail me my monthly car payment bills. Thank u & God bless you.
Silvaster, **** West Winfield. NY 13491
January 5, 2016 12:17:34 PM
In reply to Silvaster, **** West Winfield. NY 13491
Thank you for joining our conversations here on TD Helps, Silvaster.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To update your mailing dress for your Auto Loan with us, we recommend speaking with a Financial Solutions Group Specialist 24/7 at 800-937-5020.After account verification, they will be happy to help. You may also stop by your local TD Bank Store location, during lobby hours for assistance. To find out the nearest TD Store near you, please visit, http://bit.ly/TDStores.
If your Auto Loan is through TD Auto Finance, please contact a TD Auto Finance Representative for further assistance. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 1-800-556-8172 to help you.
Let us know if you have any other questions. We hope you have a nice afternoon, Silvaster!
LiShu R, Mount Laurel
January 5, 2016 12:22:40 PM
I want to change my address in the bank
January 7, 2016 07:47:56 AM
In reply to teodoro, clifton
Thank you so much for your question here on TD Helps, Teodoro. Check out the information below so that we can ensure you have the proper address on file.
For personal accounts, you can request your address change 24/7 via telephone at 888-751-9000. If currently utilize our TD Online Banking, you may update your address once you log in. To log in, please click here: http://bit.ly/1eaISlq. After entering your user name and password, please visit the Customer Service tab and click on the Change Address, Phone, E-Mail Address link to send your new contactinformation. This method may be used for both your deposit accounts and loan or line ofcredit accounts. Please note that your change of address request can take up to 3 to 5 business days to be completed.
For your deposit accounts, another option would be changing your address via mail. Feel free to mail a request to:
TD Bank, NA 6000 Atrium Way Mt Laurel, NJ 08054 Mail Stop # NJ5-002-215
For Business Deposit Accounts you may also stop by a TD location, use Online Banking through your business log in or send us a request through the mail, as shown above.
For Business Deposit Accounts with Multiple Signers, address changes must be completed at your local TD Bank Store.
To change your address for a Credit Card, it can be changed by calling 888-561-8861, logging on to http://bit.ly/1lVKil9 or stopping into any TD Bank Store. After logging on you will need to click on Services,Manage Credit Card, then Update Address and Phone Number. Address Change will take effectimmediately on your Credit Card.
You can change the of address for a Personal loan can be completed by calling 800-937-5020, stopping into a TD Bank Store or by using our "Send a Message" featurethrough Online Banking which will send a secured email to change your address.
Let us know if you have any other questions, Teodoro.
Kris M, Mt. Laurel
January 7, 2016 07:48:42 AM
XXX XXXXX please Garfield nj
February 1, 2016 10:23:50 AM
In reply to Irida, Middlefield
Thanks for joining in, Irida. We'd be glad to help.
If you're trying to change your address, we recommend using the methods mentioned above in our previous replies.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope you find our previous replies useful, Irida and have a good day.
Megan K, Mount Laurel
February 1, 2016 10:26:45 AM