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Hi, I would like to receive my debit card as soon as possible. However, apparently it will take 10-15 days to receive it. Is there any way to receive it sooner?
May 8, 2017 06:51:07 AM
In reply to Paige, Erial
Welcome to TD Helps, Paige. We'd be glad to help you get a new debit card.
The fastest way to receive a new debit card is to visit your local TD Store during lobby hours. Our Specialists there are able to print a new card on the spot! To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR. Be sure to bring a valid photo I.D. (Driver's License, Passport, Military I.D. etc.).
If you're unable to visit us during lobby hours, our Specialists over the phone at 888-751-9000 or via secure message, are able to submit a request to have a card mailed. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
During your call or in your message, be sure to ask your Specialist about faster shipping methods if you need to receive a card sooner than 7-10 business days.
If you have any questions, feel free to reach out to us using the methods mentioned above.
Have a wonderful day, Paige.
Megan K, Mount Laurel
May 8, 2017 06:51:16 AM