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October 14, 2015 07:43:08 AM
In reply to Geraldine, Medford
Thanks for making a stop at TD Helps, Geraldine.
Based on your concerns, it sounds like you are experiencing difficulties logon online. If so, we'd be glad to help.
The best and quickest way to retrieve your User ID is by contacting us 24/7 at 888-751-9000. After account verification, our Specialists would be able to assist you in retrieving your Online Banking User ID. If by chance this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2, also available 24/7.
If you are referring to your User ID on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861. Also contact 855-219-8050 for help logging into the TD Go Card site.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
If you prefer, you may also visit your local TD Bank Store during normal lobby hours, where a Representative will be able to help you. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
We hope this was helpful information, Geraldine. If you have any other questions, please let us know. Have a great day!
Yen D, Mount Laurel
October 14, 2015 07:43:49 AM