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I switced to a different credit card processor and no funds are being put into my TD business account. Is there a hold on my account?
December 13, 2016 10:54:43 AM
In reply to Stephen, Falmouth
Thank you for joining us the TD Helps community, Stephen. We're happy to help you get the assistance you need.
We recommend contacting our Merchant Services Department directly at 800-348-4025 for information regarding the processors. Representatives are available Monday through Friday from 8:00 am to 6:00 pm to assist you. TD Bank offers a wide variety of business services including card readers check out our merchant services options here http://go.td.com/1gUknHO.
If it's easier for you, you can also use this link http://go.td.com/1jyVtAt to contact Merchant Services by email. Please note that this will send an unsecure email, so we request that you do not provide any confidential information there.
We are always here to help, Stephen. Feel free to reach out to us with any other questions.
Kris M, Mt. Laurel
December 13, 2016 10:54:56 AM