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we have two payments to sj gas only one was to be taken??
February 1, 2015 10:26:04 AM
In reply to john, marlton
Thanks for taking the time to connect with us, John. We're sorry for the difficulties you are having with your online payments.
To best assist you, we recommend contacting us 24/7 at 800-493-7562, Option 3 to speak with one of our Specialists. Upon proper account verification, we can identify the cause of the payment being duplicated and also offer possible solutions to get it resolved. If you prefer, you may also stop by any of the TD Store locations in your area during normal lobby hours for additional assistance. To find out TD Store locations near you, please visit: http://bit.ly/TDStores. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
In addition, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We hope the information provided help. All the best and have a great weekend!
LiShu R, Mount Laurel
February 1, 2015 10:26:57 AM