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please help; i have a problem with a hotel reservation being charged to me despite canceling it.
October 23, 2015 11:07:12 AM
In reply to Jennifer, Longmeadow
Hi Jennifer, thanks for submitting your inquiry.
We'd like to be able to assist you with this directly however as TD Helps is considered an unsecure forum, we are unable to obtain your personal account information. To best assist you while you're abroad we invite you to contact us by dialing 1-856-751-9000 or by calling collect, with operator assistance, by asking the operator to dial 1-215-569-0518. This call will have to be completed with a land line telephone.
You're also welcome to send us a secure message via Online Banking. To do so, once you're logged in, on the left hand side of the page you'll see an option to Send a Message under the Message Center.
If you're not enrolled in Online Banking and would like to be set up, you will need your account number, debit card number and Social Security number to get started. Please click here to be directed to the enrollment page: http://bit.ly/1lU2qfY.
We hope this helps, Jennifer and we look forward to hearing from you.
Colleen B, Mount Laurel
October 23, 2015 11:07:54 AM