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I cant seem to sign into my online account ..
January 23, 2015 06:26:34 AM
1 person recommended this |
In reply to Michelle, brooklyn
We appreciate you connecting with us, Michelle and sorry to hear about any online difficulties. We're here to help.
First, before making any changes to your account, we recommend checking to make sure that you have entered your credentials as you intended. Please keep in mind that password is case-sensitive.
If you are still unable to log in and believe you have the correct user name, you may reset your password by following this link: http://bit.ly/1eaISlq. Once you're at the Log In page, please click on the "Trouble Logging In" link that is located under the password field. Select the account type and type your user name. You will then be asked to answer two security questions. When you successfully answer the questions given, you will then be asked to reset your password.
If you believe your account has been locked or you do not recall your user name, please contact one of our Banking Specialists 24/7 at 888-751-9000. They will be able to assist you in resetting your account access in just a few minutes. You can also stop in at your local TD Bank Store, where a Customer Service Representative will be able to help you. Please visit here: http://bit.ly/TDStores for Store locations and hours near you.
If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
Thanks again for writing in, Michelle. Hope these options help and have a terrific day.
LiShu R, Mount Laurel
January 23, 2015 06:29:53 AM