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Need a new ID and PSWD Please
October 21, 2017 02:05:03 PM
1 person recommended this |
In reply to Cathy, Houston
Welcome to TD Helps, Cathy, and happy Saturday!
It sounds as though you may have forgotten the Username and Password for your Personal Online Banking, and with all the information to remember in this digital world, we completely understand, and will be happy to help.
We'd first like to take a moment to explain that TD Helps is not considered a secure forum of contact, and because of this, we unfortunately are unable to access your personal or account information. However, don't worry! We'll gladly get you in touch with someone who can,
Our Tech Support Team is always happy to help with any online banking concerns, and for your convenience, they are available 24 hours a day, 7 days a week. To reach a Specialist, you may simply dial 800-493-7562.
In addition to calling, if you'd prefer, you're also welcome to visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
In the event that you may have forgotten your log-in credentials for your Credit Card, we'd like to invite you to connect with a Credit Card Specialist, also 24/7, at 888-561-8861.
We apologize that we weren't able to better assist you today, Cathy, but we look forward to speaking with you soon. Enjoy the rest of your Saturday, and have a great weekend.
Brittany M, Mount Laurel
October 21, 2017 02:05:19 PM