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I tried to buy Skype credit 4 different times. 3 times with the debit card were declined and only 4th time with PayPal linked to TD account was a success. I have a question: were the 3 attempts indeed declined, no money was transferred and if yes then why were these attempts unsuccessful?
Yuriy, Somers Point
October 14, 2015 01:03:11 PM
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In reply to Yuriy, Somers Point
We're sorry to hear that you've recently had trouble using your Debit Card, Yuriy. We'd be glad to help point you in the right direction.
As this is pertaining to your account specifically, we ask that you reach out to us directly for assistance. You are able to call our 24/7 Banking Specialists by dialing 888-751-9000. After account verification, our Specialists will be glad to review and provide details in regards to the transactions.
Similarly, you are able to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
October 14, 2015 01:03:37 PM