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i hav moved
February 11, 2015 08:49:12 AM
In reply to clark, republic
Thank you for joining us here at TD Helps, Clark. There are many ways to update your contact information and we'd be happy to go over these options with you.
If you're still within our footprint and can make it into a TD Bank Store during lobby hours, you may update your contact info there. Please find the nearest Store in your area here: http://bit.ly/TDStores. Just stop by with your valid photo ID and we can update any contact info we currently have on file for you.
If your account has been opened for at least 30 days and you have been utilizing our TD Online Banking for 30 days, you can log into your account here: http://bit.ly/1eaISlq (or here if you're a BusinessDirect Customer: http://bit.ly/1rvBmq8) to get started. Once in, go to the Customer Service tab on the top right. Under the Self Service heading, choose the option to "Change Address, Phone, Email Address." Here you can update and save your new contact information to be effective within 1-2 business days.
If you're not already registered for Online Banking, you can enroll your account here: http://bit.ly/1lU2qfY (or here for BusinessDirect: http://bit.ly/1dl2HX6). Just have your Account Number, TD Bank VISA Debit Card Number and Social Security Number/Tax I.D. Number (TIN) available when you do. Please remember you must be enrolled for online banking for at least 30 days in order to submit your address change request via online secure messages.
Another option would be to mail in a request to update your contact information. Please feel free to mail your request into:
TD Bank, NA 6000 Atrium Way Mt Laurel, NJ 08054 Mail Stop # NJ5-002-215
Please make sure that you properly identify your name and account number (and Business name if applicable), and sign your request for processing.
If these options aren't available to you right now, then you can always reach out to a Banking Specialist to update the information for your Personal account at 888-751-9000. We're here 24 hours a day and after authenticating your account, would be happy to update any contact information we have on file. If you have a Business account with multiple signers on it, we recommend stepping into the nearest TD Bank Store as the best way to process an address update.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day.
LiShu R, Mount Laurel
February 11, 2015 08:50:09 AM