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Hi My Name Is Kathleen *****And I Have An Amount Of 32.98 Off My Account How Do I Did Not Pay For Anything From Film Flush And I Need That #2.98 Back To My Account Immediately So I Do Not Keep Getting These Overdraft Protection?
August 12, 2015 10:26:51 AM
In reply to kathleen, baltimore
Good day, Kathleen and thank you for connecting with us on TD Helps.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. In order for us to assist you further, please feel free to call 888-751-9000, 24/7 and speak with one of our Banking Specialists. After account verification, they'd be more than happy to review your account transactions with you, provide more information on the transaction in question and provide any possible solutions to help you recover the funds if it is determined that the transaction is unauthorized. Also, you may visit any TD Bank Store, during lobby hours to have your account reviewed in person. For a listing of TD Bank Stores locations and hours, please see here: http://bit.ly/TDStores.
If you are enrolled for online banking, you may also send a secure message using www.tdbank.com. To send a Secure Message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Hope this helps a little, Kathleen. Have a great day!
LiShu R, Mount Laurel
August 12, 2015 10:27:32 AM