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I need to check my online banking I think there has been fraud
June 2, 2016 06:33:51 AM
In reply to Laura, plaistow
Welcome to the TD Helps community, Laura. We understand how frustrating it can be when you are unable to access Online Banking and we would be happy to guide you in the right direction!
If you are having difficulties logging onto your TD Online Banking account, we ask that you contact us directly so that our Digital Banking Specialists can assist further. After account verification, we would be happy to look into this for you. You can reach our Specialists at 800-493-7562 available 24/7 for your convenience! If you do not have time to call us or if you prefer to sit with a Banking Specialist, you may do so by visiting us at any TD Store. For locations and hours near you, take a look here: http://go.td.com/1WxWpIB.
If you are having trouble with your login at tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
We encourage you to call one of our knowledgeable Banking Specialists about any charges that seem suspicious. Our bankers are available 24/7 at 888-751-9000. At that time, they'll be able to review the unauthorized activity which occurred, and file the appropriate type of dispute for you. Additionally, feel free to stop by any of your local TD Bank Store locations for further assistance.
Please let us know if you have any other questions, we're here to help, Laura!
Kris M, Mt. Laurel
June 2, 2016 06:34:09 AM