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William, East Orange
February 7, 2015 01:21:39 PM
In reply to William, East Orange
Thanks for joining us here on TD Helps, Ron! We'll be happy to help you locate your account number.
Since you mentioned that you have a Checking account with us, if you have a supply of checks, your account number would be located on the bottom of your check, to the right of the routing number. Please see http://bit.ly/1qH2i2K for an example. Also, if you receive paper statements for your account and have any of these handy, your account number is located in the top right corner of your statement.
If you don't have any checks or statements at this time, don't worry! Another easy way to locate your account number is to log in to your TD Bank Online Banking account at http://bit.ly/1eaISlq. Once you log in, you will be viewing the Accounts tab, which immediately lists any accounts you have and their full account numbers.
If you don't bank online with TD Bank yet, we invite you to contact a Banking Specialist 24/7 at 888-751-9000, who can enroll you after account verification during your call.
Otherwise, you are welcome to visit any TD Bank store location during our convenient lobby hours to retrieve your account number. Please find a store near you at http://bit.ly/TDStores. Kindly note that we are unable to provide any account numbers by phone or via email message, for the security and protection of your account.
We hope this helps, William! Thanks again for your visit and enjoy your Saturday.
Kristen P, Mount Laurel
February 7, 2015 01:22:30 PM
In reply to Kristen, Mount Laurel
I have a Visa debit card that keeps getting declined by merchants.
August 22, 2017 01:16:27 PM
In reply to Margaret, Huntington,Ny
We are sorry you're having difficulties with your debit card, Margaret and we are more than happy to guide you in the right direction to get this resolved.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
If you have any other questions, please do not hesitate to ask!
Natasha T, Mount Laurel
August 22, 2017 01:17:54 PM