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WE SENT A PAY OFF ON SEPT 13,2016 FOR Julie ******, VIN#*************
FOR $******** AND WE HAVE NOT RECEIVED THE TITLE YET. COULD YOU PLEASE TELL US THE STATUS OF TITLE?
WE ARE IN THE PROCESS OF SELLING THE ABOVE VEHICLE AND ARE IN NEED OF THE TITLE TO COMPLETE THE TRANSACTION.
December 31, 2016 09:25:06 AM
In reply to BAXTER, OMAHA
Thank you for visiting TD Helps today, Baxter. We will be glad to assist you.
As this is pertaining to your loan specifically, we ask that you contact us directly for assistance. To do so, you are able to contact our Financial Solutions Group at 1-800-937-5020 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day.
Customer Service Team, Mount Laurel
December 31, 2016 09:27:59 AM