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Customer traded in vehicle & I sent in payoff -just need to make sure it was correct amount & how long it takes to receive the title.
April 28, 2017 03:39:22 PM
In reply to Krystal, Lafayette
Welcome to TD Helps and thank you for sending us your question, Krystal.
TD Bank’s standard turnaround time to release titles is 3 business days from the payoff date. This may vary depending on your state and if the title is paper or electronic.
Typically, TD Bank requires the loan signers to sign a release in order to issue a title to a third party.
For assistance with the payoff amount on a loan, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 1-800-937-5020 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Please note, if the auto loan is held through TD Auto Finance, please contact a TD Auto Finance Representative for information about the status of your title. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
Customer Service Team, Mount Laurel
April 28, 2017 03:40:41 PM