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I'm trying to log in to my account. I was asked the name of the first school i attended. I do not remember asking such question or provided an answer to it. Now I have trouble log in. So I need to reset my security question. Please help me
Alpaide, Port Saint Lucie
October 8, 2014 08:25:18 AM
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In reply to Alpaide, Port Saint Lucie
Welcome to TD Helps Thanks for sending me your question. We are sorry to hear about your difficulties with your Online Banking and would be happy to help point you in the right direction.
If you are unable to access your account due to a security question, a member of our Digital Banking Specialist can assist with changing your security questions and also help you get back into your Online Banking. You can reach a Specialist by calling 800-493-7562, 24/7. If you would prefer, you can also visit a local TD Bank Store. For lobby hours and locations near you, check out: http://bit.ly/TDStores.
Also, for security question tips and other helpful hints for answering your security questions, you can visit: http://bit.ly/1ikiYdw.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
Sandy D, Mount Laurel
October 8, 2014 08:26:10 AM