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September 20, 2014 04:19:16 PM
In reply to Jon, Greenwich
Hey, Jon! We are sorry to hear that you have lost a check and will be happy to provide you the options in regarding to stopping a lost check.
We recommend giving us a call, 24/7 at 888-751-9000 to request the stop payment be placed. You will need the check number, exact amount of the check as well as who it was made payable to. A stop payment request can also be placed if you visit your local TD Bank store . For Store hours and locations, please check out: http://bit.ly/TDStores.
Additionally, if you are currently enrolled for online banking, you may place a stop payment on a check via Online Banking. If you're not currently enrolled for Online Banking, you may do so by clicking: http://bit.ly/1lU2qfY. You will need your account number, ATM/debit card number and Social Security number to enroll online. Once you're logged in, please click on the "Customer Service" tab and then "Stop Payment."
Please note there may be a fee applied for a stop payment. Please visit: http://bit.ly/1cTejgt to view our fee schedule.
If you feel that as a result of losing this blank check your account information is compromised, we would recommend that you contact our Fraud Unit at 800- 893-8554 for more options. You may request to block all transactions from posting to the account for reasons such as lost checks, stolen checks, invalid account opening, account information compromised, or any type of fraudulent activity involving account information.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
Cameron P, Mount Laurel
September 20, 2014 04:21:10 PM