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October 23, 2014 10:54:18 AM
8 people recommended this |
In reply to Carmen, Miami
Thank you for coming to us here on TD Helps, Carmen. We'll be sure to assist you today!
To connect with our Collections Department regarding a personal loan, cars, or cash reserves, you may dial 800-354-9769. They are available Monday-Friday 8:00 AM – 9:00 PM and Saturdays 9:00 AM – 5:00 PM. However; if you are looking to connect with a Specialists regarding a closed personal account, you may connect with our Recovery Department at 800-742-2651, available Monday through Friday 8:00 AM – 9:00 PM and Saturday 8:00 AM -5:00 PM.
We hope this helps and let us know if you have any questions. Carmen.
Sandy D, Mount Laurel
October 23, 2014 10:55:44 AM
22 people recommended this
In reply to Sandy, Mount Laurel
Hello, I'm chris. I paid the money and the bank end the credit out to your recover center to put down on reord that the amount is paid so I can start my savings account. Please may sure the account is noted that the money was pid thank-you, chris
chris, bronx, newyork
April 9, 2015 10:33:42 AM
3 people recommended this
In reply to chris, bronx, newyork
Thanks for reaching out to us about your account, Chris!
We appreciate your payment to your closed account. To confirm that we have received this payment and that your account has been notated, we kindly as that you reach out to our Recovery Department directly at 800-354-9769. We can be reached Monday through Friday 8:00 am to 9:00 pm and Saturday, 8:00 am to 5:00 pm for your convenience.
Please understand that even though we would like to help you directly here, because TD Helps is considered an unsecured forum, we do not have access to your personal account information to do so.
Once you have confirmed this, since you're interested in a savings account with us, feel free to apply for a new account by using any of the following convenient methods. We're available by phone 24/7 at 888-751-9000 to open an account, at any TD Bank Store found here: http://bit.ly/TDStores, or online at http://bit.ly/1fN7u4i.
Hope this answers your question, Chris! We looking forward to speaking with you and take care.
Kristen P, Mount Laurel
April 9, 2015 10:34:54 AM
How do I get in touch with check list so I can get my name removed off the list because I paid off my debt
December 9, 2015 01:00:40 PM
In reply to alexia, miami
We understand your concern, Alexia and we'd be glad to point you in the right direction.
As you mentioned that you had a closed account with us in which you've paid the balance, we recommend speaking to our Recovery Department as mentioned above. Our Specialists there will be able to confirm that your account has been paid and further assist with any questions you may have.
If you prefer to speak with a Specialist in person, fell free to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
We hope to hear from you soon, Alexia and have a good afternoon.
Megan K, Mount Laurel
December 9, 2015 01:00:57 PM
I use to live in Canada and i had TD account now i am in Dubai trying to pay my outstanding balance , the international calls are very expensive and i been paying lot just to call
October 6, 2017 09:29:39 AM
In reply to hamzeh, dubai
Hi Hamzeh. Thanks for joining us!
Please know that you've reached us here at TD Bank in the United States. We'd like to help get you in touch with someone at TD Canada Trust that can assist you.
We know it can be expensive to make international calls. For that reason, we recommend that you start by posing your question to our friends at TD Helps in Canada, by clicking here: https://go.td.com/1QBOF4U. To reach a representative at TD Canada Trust directly, you can call their 24/7 Customer Service line at 866-222-3456. We also want to provide you with a link to all of TD Canada Trust's contact info. You can find that by clicking here: https://go.td.com/2tp27BR.
We're certain they'll be able to give you any info you'll need to get this account paid off.
We hope you have a good weekend, Hamzeh!
Candice A, Mount Laurel
October 6, 2017 09:30:11 AM
1 person recommended this