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I have a negative balance in my savings account. Will money from my checking account cover the overdraft fee?
February 23, 2018 07:07:11 AM
In reply to DJ, Stamford
Good morning, DJ, and thanks for bringing your concerns to TD Helps today.
We'll be happy to clear up any confusion.
Generally speaking, when an account becomes overdrawn, funds will not automatically be transferred from an account that holds a positive balance to cover the overdrawn balance. As you mentioned that your Savings account is currently overdrawn, we recommend performing a transfer to bring the account back to a positive balance. For your convenience, you have a couple different ways in which you may do so, and we'll be happy to review them with you.
First, you're welcome to perform a transfer directly from your online banking. To access your online banking, you're welcome to use the link here: https://go.td.com/1eaISlq. If you haven't yet enrolled, that's okay, as you can start the enrollment process by clicking here: https://go.td.com/1lU2qfY. To fully enroll, you will need your account number, debit card number, a valid email address, and your social security number.
Once you've logged in, to make a transfer, you may use the 'Transfers' tab towards the top of your screen, or you may also take advantage of the 'Make a Transfers' section which can be found towards the bottom, right hand side of your screen under the 'Accounts' tab. Simply select your 'From' and 'To' account, the amount of your transfer, and then click 'Start transfer.'
If you have any trouble, please don't worry, as we're also here to help you with performing a transfer. Banking Specialist can be reached by dialing 1-888-751-9000, 24 hours a day, 7 days a week, or you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope this clears up any confusion, DJ, and thanks again for stopping by!
Have a great upcoming weekend.
Brittany M, Mount Laurel
February 23, 2018 07:08:27 AM