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As of midnight my account was over drawn by XXXX. At 6 am I noticed it and transfered money to the account to cover the overdraft plus some...will I get fees for this?
September 26, 2017 10:08:36 AM
In reply to Melissa, Warrensburg
Good morning, Melissa, and welcome to TD Helps.
We're so sorry for any confusion this may have caused you, and so that we can further assist you with your account, we ask that you connect with us directly. Please understand that, at this time, TD Helps is not considered a secure forum of contact, and because of this, we do not have access to your account or personal information to confirm if you will receive an Overdraft Fee on your account.
There's a couple ways in which you may contact us, and we'll be happy to provide you with all your options so that you may pick the one that you find most convenient.
The first is to connect with a Banking Specialist directly by calling 1-888-751-9000. For your convenience, they are available 24 hours a day, 7 days a week, and after verification, they'll be more than happy to review your account with you. Similarly, you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you currently have access to your Online Banking, your final option to connect with us is to send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We look forward to hearing from you soon, Melissa. Take care!
Brittany M, Mount Laurel
September 26, 2017 10:08:56 AM