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My employer uses paylocity to process payroll I was due for deposits Monday it's we'd an still nothing how long will it take?
When does paylocity process deposites
May 19, 2017 09:39:58 AM
In reply to Viola, Madison
Thanks for coming to TD Helps with your question, Viola!
We're sorry to hear that there's been a delay in receiving your direct deposit.
It sounds like you may be using a pre-paid card with Netspend. Please note that Netspend pre-paid cards are not a product of TD Bank. If this is the case, we recommend reaching out to your employer for an update on your deposit.
If you are expecting your deposit into your TD Bank account, we may be able to help. While we can't speak on Paylocity's turnaround time, we would be happy to take a look at your account. We should be able to review it for any received direct deposits that are pending for credit and also to confirm that nothing has been returned. We're available 24 hours a day, 7 days a week at 888-751-9000. You can also stop in to see us at a local TD Bank Store. To find one near you, click here: https://go.td.com/1nq31dc.
If no record of a direct deposit is found on our end, we recommend reaching out to your employer for further information.
We hope you're able to receive your direct deposit soon. Have a great weekend!
Customer Service Team, Mount Laurel
May 19, 2017 09:40:36 AM