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not sure if I have more than one account. been trying to open a new banking account online. I was issued a debit card several days ago but may be related to a new tdameritrade account I established a week ago. New tdbanking account for me which I set up today is XXXX. I am a Scottrade customer trying to set up TD accounts.
dale, lewiston NY
January 5, 2018 07:27:30 AM
In reply to dale, lewiston NY
Thanks for bringing your concerns to TD Helps, Dale.
We'd first like to take a moment to welcome you to the TD family, and apologize that you're having so much trouble establishing your account.
As you mentioned that you're unsure of whether or not you may have established more than one account, as well as are having trouble making your first deposit, we'd like to recommend that you connect with us directly so that we may better assist you. Please understand that, currently, TD Helps is not considered secure, and because of this we are unable to access your account or personal information at this time.
However, please don't worry! Our Banking Specialists are here to help 24 hours a day, 7 days a week by simply dialing 1-888-751-9000. You would also have the option of visiting your nearest TD Store location to speak with a Customer Service Representative, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize again that you're having trouble, Dale, but we look forward to hearing from you soon!
Thanks again for stopping by, and enjoy the start to your weekend!
Brittany M, Mount Laurel
January 5, 2018 07:27:50 AM