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February 7, 2018 10:45:33 AM
In reply to Jeffrey, Philadelphia
Good Morning, Jeffrey. We're excited to see that you're interested in using our online banking, and we'd like to welcome you to the TD Bank family!
There are many features with our online banking that you may be interested in using, and we'll be happy to help you get started.
If you are not already enrolled in online banking, you may use our self-service option by visiting: http://bit.ly/1lU2qfY to begin the enrollment process. To enroll online, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. Once you're there, please select 'Personal' from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Lastly, you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for online banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Customer Service Representative.
If you already had an online profile, and are looking to have new accounts added to your profile, you may call us at the number provided above, or send us a secure message requesting for the new accounts to be added to your profile.
To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your mobile banking, log in and select 'Send a Secure Message' from the side Menu.
To download our app to your smartphone, you may click here: https://go.td.com/1hOPk1H.
If you're interested in using any of our services such as bill pay, send money or external transfers; please contact our Tech Support department at 800-493-7562. A Specialist will be happy to go over each service and answer any questions you may have!
We hope to hear from you soon, Jeffrey, and appreciate you for stopping by.
Natasha M, Mt. Laurel
February 7, 2018 10:47:51 AM