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The American Sweepstakes Alliance Capital company has my name, address, telephone number and name of my bank TD - I have found out that they are a scam operation and I want to protect my account balance from being taken. I have ordered a transfer through Schwab to transfer my balance into my Schwab trust account, but it won't take place until Feb. 10th. Please advise, Sally D Curtis
Sally, Portsmouth NH
February 9, 2017 11:04:08 AM
In reply to Sally, Portsmouth NH
At TD Bank, America’s Most Convenient Bank, we remain committed to ensuring the highest level of satisfaction with all of our products and services. We would be glad to point you in the right direction, Sally.
Typically, a company cannot access your funds unless they acquire your account and/or debit card number.
Please note, as we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum, however; to best assist you, we ask that you contact us directly by calling 888-751-9000 to speak with a Banking Specialist, available 24/7 or visit your local TD Bank Store. Upon proper verification, we will be glad to review your concern and answer any account specific questions and assist in filing a dispute against the fraudulent transaction(s) on your account.
We'd also like to share with you a few tips on how you can help manage your identity, please click here for more information: http://bit.ly/1gE1jyH and also here: http://bit.ly/1q23MZt for "Fraud and Identity Theft" tips.
Thanks again for writing to TD Helps, Sally. Let us know if you have any other questions and have a wonderful day.
Customer Service Team, Mount Laurel
February 9, 2017 11:04:59 AM