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I just opened a new account today online, but I did have an account with TD bank back in 2014 and lost my job then and the account closed with a negative balance. Will my new account close as well or can I make payments towards money owed and keep my new accounts open?
February 9, 2016 07:00:42 AM
In reply to Cristina, Roxbury
Welcome to TD Helps, Crisitina. We're happy to provide you with some information today.
You have a couple of options to find out the balance owed and then make the payment arrangement. You may first contact our Recovery Department; they may be reached Monday through Friday 8 am-9 pm and Saturday 8 am-5 pm at 800-742-2651. You may also visit your local TD Bank Store during the lobby hours to make the payments. For TD Store locations and lobby hours, please check out, http://bit.ly/TDStores.
Please know that we'd like to assist you here directly, however we do not have access to your personal information as TD Helps is considered an unsecured forum.
We hope the information provided helps, Crisitina and please take care.
Alara B, Mount Laurel
February 9, 2016 07:03:15 AM