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I have a prepaid Debit Visa Card that does not work no one will accept it It is loaded what is wrong TD bankI wanted to buy a gift for family a shoe cabinet she needs so bad found one at (Hay Needle web site) they will not accept the card it will not activate It is Prepaid I called bank number on card 888-294-2249 they checked on card number and pin number and said it was OK. So why am I not able to use it ?>?? L.Evans
Laraine, Port St Lucie
April 12, 2017 07:44:44 AM
In reply to Laraine, Port St Lucie
We're sorry you are having trouble with your gift card, Laraine. We'll be sure to point you in rhe right direction today.
If you are referring to a TD Visa Gift Card, you can use it to make online purchases once it is registered. To register your TD Visa Gift Card, we invite you to visit: https://go.td.com/2ihoXWv. Please note; to register your gift card for the first time, the initial password is the three digit security code on the signature panel of the back of your card. Also, we encourage you to change your password after signing in for the first time. Also feel free to check out: here https://go.td.com/2dXXtWH to read our frequently asked questions.
As you mentioned you have already registered your card and you're still experiencing difficulties, we ask that you connect with us at (888) 294-2249 to speak with a Specialist, available 24/7. They would be happy to review your concerns further with you.
We hope this helps, and please take care.
Alara B, Mount Laurel
April 12, 2017 07:46:41 AM