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I received my debit card for my new HSA and when i try to call an activate it i am told they are not able to validate my information, would that be because a deposit hasn't been made yet?
January 5, 2015 09:22:17 AM
In reply to Karen, Inman
Thank you for visiting TD Helps today, Karen. We are sorry you're having difficulties with activating your new debit card for your HSA account and are more than happy to guide you in the right direction for immediate assistance.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account and your debit card with you.
As always, you are more than welcome to stop by your local TD Bank store for any assistance in regards to activating your new card. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
We hope you find our answers helpful and please don’t hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
January 5, 2015 09:23:09 AM