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I have only reloaded 6 times in the last 30 days and well under the $500 limit and I still get error.
October 7, 2015 11:45:37 AM
1 person recommended this |
In reply to Stanley, Somerdale
Welcome to TD Helps, Stanley. We are sorry to hear about your difficulties
It sounds like you are inquiring about your TD Go Card, if so, we'd be happy to help! We'd like to take this time to let you know that you may load up to $500 per day on your TD Go Card. Please note, you must not exceed $3000 per 30 days. For more details, please visit our TD Go Card Terms & Conditions by checking out: http://bit.ly/1rJtRa8. Specifically, please see page 5, located under section H "Limitations on Dollar Amount of Loads."
If you have any other questions, please feel free to connect with our TD Go Card Specialists at 855-219-8050 available 24/7.
We hope this was helpful, Stanley. If you have any other questions, please let us know.
Yen D, Mount Laurel
October 7, 2015 11:48:31 AM
In reply to Yen, Mount Laurel
I only put no more that $400 in the 30 day period. But keeps being rejected
October 7, 2015 12:52:47 PM
We appreciate you writing back, Stanley.
As this is pertaining specifically to your TD Go Card account and you are experiencing difficulties reloading the card, to better assist you, we ask that you connect with our Specialists directly. You may connect with them 24/7 at 855-219-8050.
Please also understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
Please let us know if you need anything else. Have a good day.
Yen D, Mount Laurel
October 7, 2015 12:54:47 PM