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Why does a deposited check not clear before a written check is cashed?
April 6, 2016 08:22:00 AM
In reply to Frank, Hammonton
Welcome to TD Helps, Frank. We'll be glad to provide you with some information today.
When making check deposits with a Teller, the first $100 is usually made available immediately. If you are a new account holder and your account has not been open for 30 consecutive days, check deposits can be held for 7-10 business days for verification purposes. After this grace period, not only will the first $100 be made available at the time of deposit but the rest of the funds will credit to your account the following business day.
Deposits made at a TD Bank ATM before 8:00 PM on a business day are considered deposits made on that same business day. A business day is every day except Saturdays, Sundays, and federal holidays. If you make a deposit at an ATM before 8:00 PM on a business day that we are open, we will consider that to be the day of your deposit. However, if you make a deposit at an ATM after 8:00 PM, or on a day we are not open, we will consider that the deposit was made on the next business day. Accounts that are 90 days old will have the initial $100 made available and generally see availability of funds the next business day.
Deposits made with TD Mobile Deposit act the same way as a deposit made with a TD ATM; however, the first $100 of your check will not be available at the time of deposit.
You may also take a look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ. On pages 38-41, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you have any questions or concerns about your deposit, we ask that you contact us directly 24/7 at 888-751-9000 or during lobby hours at a TD Store near you to speak with a Representative. For lobby hours and locations near you please visit http://bit.ly/TDStores.
Thanks for stopping by, and take care Frank.
Alara B, Mount Laurel
April 6, 2016 08:23:14 AM
In reply to Alara, Mount Laurel
I was under the impression that I actually could have cashed that check made out to me for the cash amount because it was available in my account and deposited back in as a cash deposit available immediately i just was hit with OD fees and feel it was not
a fair assessment to do so My wife and I are day to day providers and to have something like this happen hurts what we try to provide to our family half was kindly refunded but i think more can be done at this point
April 6, 2016 08:42:42 AM
Welcome back, Frank.
We apologize for your experience however, as this is pertaining to your specific account, we would need to review this with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Also, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Thanks for stopping by, Frank and take care.
Alara B, Mount Laurel
April 6, 2016 08:43:25 AM