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60 days of debits to make sure I do not miss any of my bill s that I will need to pay. When I logged in after I closed the account, my checking account was gone and not able to be viewed. Now that my checking account is closed, is there still a way for me to view and print the closed account s previous history? On, 1/24/2015 I closed my TD Bank checking account. After closing the account I wanted to go on the TD bank mobile site to view the last 60 days of debits to make sure I do not miss any of my bill s that I will need to pay. When I logged in after I closed the account, my checking account was gone and not able to be viewed. Now that my checking account is closed, is there still a way for me to view and print the closed account s previous history?
January 29, 2015 02:23:25 PM
In reply to Michael, Deptford
Hey Michael, we appreciate your visit at TD Helps today and would be happy to help point you in the right direction.
Although once an account is closed, you will not have access to that account via Online Banking; we are happy to inform you that TD Bank retains seven years of history for accounts in our records and would be glad to provide options on how to obtain information on your closed account.
You mentioned you were still able to log onto your Online Banking, it sounds like you currently have an active account with us. If so, please contact us at 888-751-9000, available 24/7, after we verify your active account, we would be glad to request statement copies with one of our Banking Specialists and we can mail them out to you to the address we have on record. Please note, you should expect to receive the copies in approximately 7 to 10 business days.
If you do not have any other active accounts with us, you may request statements by stopping by any local TD Bank Store, during lobby hours. Any one of our dedicated Customer Service Specialists would be able to assist and may possibly provide you with the statement copies during your visit. We recommend contacting the TD Bank Store prior to your visit, to find a TD Bank near you, check out: http://bit.ly/TDStores.
Please note; Depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to your Account Guide and the current Personal Fee Schedule here: http://bit.ly/1cTejgt (located under “copies”).
We hope this helps Michael. Please enjoy your day and let us know if you have any other banking questions.
Yen D, Mount laurel
January 29, 2015 02:31:35 PM