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I currently have an ACH pension deposit which is credited to my checking account on the first of each month. If I set up an ACH mortgage payment for the same day - the first of each month - , can I be certain that the ACH pension deposit money will be available to cover the ACH mortgage payment?
November 5, 2016 01:18:47 PM
In reply to Peter, Ambler
Thanks for contacting TD Helps today, Peter. This is a great question, and we'll be happy to help.
Here at TD Bank, we process transactions chronologically. Debits and credits, including pending transactions, will be processed in the order they are made, based on the date and time the transaction was initiated. We invite you to follow the link provided here https://go.td.com/2f4DQff for more info.
If you are unaware of the time that a merchant may debit or credit your account, we recommend contacting them directly for more information so that you may have these transactions set up in a way that is most convenient for you.
If you have any additional questions in regard to how transactions are processed, you may call and speak with a Customer Service Representative at 1-888-751-9000. Specialists are available 24 hours a day, 7 days a week. In addition, you're also able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope this helped answer all your questions, Peter, and we hope you have a great day.
Customer Service Team, Mount Laurel
November 5, 2016 01:19:30 PM