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just opened my account for the username I selected is not working?
July 29, 2015 09:10:16 AM
In reply to lisa, roselle
Welcome to TD Helps, Lisa. We are sorry to hear about your online banking difficulties and would be glad to help point you in the right direction for help.
To better assist you with your online banking, we ask you please contact one of our Banking Specialists 24/7 at 888-751-9000 who can assist you after account verification. If you are a TD Bank BusinessDirect user and currently viewing your account(s) from here: http://bit.ly/1rvBmq8, please feel free to contact us 24/7 at 800-493-7562, option 2 for immediate assistance.
We hope you would understand that we would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If you are unable to connect with us via phone or prefer speaking with us in person, you can always visit your local TD Bank Store during lobby hours for additional assistance. Please visit http://bit.ly/TDStores to find a TD Store near you.
If you need anything else, please do not hesitate to let us know. Have a great day!
Yen D, Mount Laurel
July 29, 2015 09:11:51 AM