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I have a pending transaction on my credit card ,Merchant: 899 TJ MAXX ONLINE SALES is not correct, the amount should be $2.32, not $3.32. please check. I can show you the screenshot on shopping website if you need.
December 31, 2014 02:50:44 PM
In reply to li, arlington
Thanks for joining us here at TD Helps, Li. We would be happy to help point you in the right direction.
First and foremost, we recommend contacting the merchant directly to request a stop or cancellation of the wrong amount that is being charged.
Additionally, our Specialists are available 24/7 and after account verification, they would be happy to review this further with you and provide any additional options. You also have the option of visiting us during lobby for help. For Store hours and locations near you please visit http://bit.ly/TDStores.
Another option for us to review this further with you is to send us a message via secure message through your TD Online Banking. To send a secure message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. Please find the Customer Service tab and on the left hand side, you should see an option to "Send a Message" located in the Message Center. In your message, please include the dates and the amount of the transaction attempted. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
If this is pertaining to a TD Credit Card, please connect with our TD Credit Card Specialists at 1-888-561-8861, available 24/7 for assistance.
We hope this helps and have a great day!
Yen D, Mount laurel
December 31, 2014 02:54:31 PM