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Gordon, North Myrtle Beach, SC
November 1, 2015 10:40:55 AM
In reply to Gordon, North Myrtle Beach, SC
Hi there Gordon!
We appreciate that you got in touch with us today and apologize for any trouble you're having with your account right now.
To best help you, we ask that you get in touch with us directly so that we can review these items on your account with you. Depending on the method used for the charge and the situation exactly, we'll be able to recommend your possible courses of action. You can reach us a few different ways!
First, we are available by phone 24/7 at 888-751-9000 and we can review this for you when you call. You're also welcome to send us a Secure Message, so that we can look into this further for you. To do so, please log in to your Online Banking account at http://bit.ly/1eaISlq. Once you have done so, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your inquiry and a friendly Representative will respond shortly.
Or, if you'll be nearby one of our Stores, feel free to stop in during our extended lobby hours. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest you.
We might also recommend that you get in touch with your utility company directly, Gordon, to see if they can credit the item back to your account.
We do hope this will help!
We look forward to hearing from you about this soon and take care.
Kristen P, Mount Laurel
November 1, 2015 10:41:38 AM