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What can you do if your online access is blocked? I'm trying to call customer service but being put on hold over. 15 minutes
Dabriah, Rock Hill
June 23, 2017 09:34:35 AM
In reply to Dabriah, Rock Hill
We're sorry to hear that you're having trouble logging in, Dabriah, and we'd be glad to help you get back up and running.
Through TD Helps, we do not have access to your account/personal information as we're considered to be on an unsecured forum. We apologize for any inconvenience.
We encourage you to reach out to a Banking Specialist for help with your account. You are able to reach them 24/7 at 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After a few quick questions, our Specialists will be glad to help you regain access to your account.
If you're out and about, feel free to visit any TD Store during lobby hours for help with online access. You can review TD Stores near you here: http://go.td.com/1f9DSJR.
We hope to hear from you soon, Dabriah, and have a good day!
Megan K, Mount Laurel
June 23, 2017 09:35:29 AM