Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
My online banking account is locked, am I still be able to use my debit card to buy things online?
August 3, 2016 07:25:40 AM
In reply to Allison, philadelphia
Welcome to the TD Helps Community, Allison.
Generally speaking, if you are locked out of online banking, that will not affect your debit card.
To regain access to your online account, we ask that you contact us directly for assistance. You may do so 24/7 by dialing 888-751-9000 (or 800-493-7562, Option 2 for BusinessDirect). After account verification, our Representatives will be happy to help you regain access. If you prefer to speak with a Representative in person, you may visit a TD Store during lobby hours for help. For Store locations and their hours, please visit https://go.td.com/1f9DSJR.
If you are referring to a TD Bank Credit Card, you may contact us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist.
If you are referring to a TD Bank Go Card, please call us 24/7 at 855-219-8050.
Thanks for stopping by, Allison.
Alara B, Mount Laurel
August 3, 2016 07:25:59 AM