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I am able to log in to my account, but when I click any of the links within my account it logs me off. So I can only see my account balances and can't go anywhere from there, particularly to PAY BILLS!!! What is the problem? My end or your end?
February 1, 2018 11:22:45 AM
In reply to Jamie, Troy
We're sorry to hear that you're having trouble staying logged in, Jamie, and we'd be glad to offer suggestions.
Based on what you've described, it sounds like a browser issue. We'd like to share that at this time our web page, www.tdbank.com, is compatible with the newest versions of most popular browsers. If your browser is not up to date, we recommend doing so.
We also recommend resetting your browser to its default settings removing any themes in the process. You can also clear your temporary files such as cookies and cache.
If the issue persists, we recommend reaching out to our Tech Support Specialists 24/7 at 800-493-7562 so they may troubleshoot your account.
We hope these suggestions help, Jamie. Take care.
Megan K, Mount Laurel
February 1, 2018 11:23:50 AM