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This is an on going problem. I get the message that the log in info doesn't match your records, and that I have exceeded the number of log in attempts allowed after only one attempt to log in. The online banking # disconnects as soon as I try calling - it doesn't even ring. I am frustrated.
December 3, 2016 01:31:28 PM
4 people recommended this |
In reply to Nancy, Waterville
Welcome to the TD Helps Community, Nancy.
To best assist, we ask that you reach out to us directly for help. You are able to call our Banking Specialists 24/7 by dialing 888-751-9000 or 800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to determine the issue and help you log in again.
Similarly, you are able to visit any TD Store during lobby hours for assistance. To take a look at TD Stores near you please visit: https://go.td.com/1nq31dc.
If you are trying to log in to your Credit Card account online, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We appreciate your visit, Nancy. Have a wonderful weekend.
Shanika A, Mount Laurel
December 3, 2016 01:32:13 PM