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I just opened a new account on Saturday, I selected my username, but I'm getting a error message that my account is not recognized.
Keneisha, East Orange
March 18, 2015 12:54:38 PM
In reply to Keneisha, East Orange
Thanks for opening a new account with us, Keneisha. We are sorry you're having difficulties with our website and we are more than happy to guide you in the right direction to get this resolved.
To better assist you with your online banking, we ask you please contact one of our dedicated Specialists 24/7 at 888-751-9000 who can assist you after account verification. If you are a TD Bank BusinessDirect user and currently viewing your account(s) from here: http://bit.ly/1rvBmq8, please feel free to contact us 24/7 at 800-493-7562, option 2 for immediate assistance. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If you are unable to contact us via phone or prefer speaking with us in person, you can always visit your local TD Bank Store during lobby hours for additional assistance. Please visit http://bit.ly/TDStores to find a location near you.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day!
LiShu R, Mount Laurel
March 18, 2015 12:56:04 PM