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The online website made me change my password a couple of days ago. Since then, I cannot access my account online.
Barbara, West Long Branch
April 20, 2015 10:39:43 PM
In reply to Barbara, West Long Branch
Welcome to TD Helps and thank you for sending us your question, Barbara.
To quickest and easiest way to retrieve your user name is by contacting us 24/7 at 888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in retrieving your Online Banking user name. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you are referring to your user name on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861. For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
If you prefer, you may also visit your local TD Bank Store during normal lobby hours to obtain your user name, where a Representative will be able to help you. To find TD Store locations near you, please visit, http://bit.ly/TDStores.
We hope this provides some peace of mind, Barbara. Have a great week!
Cameron P, Mount Laurel
April 20, 2015 10:40:19 PM