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I recently opened a new checking and savings account online and tried enrolling in online banking last night and it kept saying it didn't recognize the information and then locked me out. How do I fix then and be able to enroll with online banking?
July 2, 2015 08:15:37 PM
In reply to caitlin, rockland
Thank you for joining the TD Family, Caitlin. We're sorry to hear about any difficulties with enrolling in Online Banking, and we'd be glad to provide options in getting you started.
For issues in continuing the enrollment process, our Banking Specialists are available 24/7, at (888)-751-9000. A dedicated Banking Specialist will be more than happy to get you signed up, as well as answer any additional questions you may have after account verification. Of course you are also welcome to stop by your nearest TD Bank Store during lobby hours for assistance in getting set up. For Store hours and locations please view: http://bit.ly/TDStores.
Hope this points you in the right direction, Caitlin. We thank you for stopping by TD Helps.
Justin B, Mount Laurel
July 2, 2015 08:16:10 PM