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Today, I opened a TD Convenience checking account online and I am currently waiting for my debit card to arrive in the mail. I also opened an Online Banking account, but for some reason, I am not able to log into it. Do I have to wait until I receive my debit card in the mail first before I am able to log into my Online Banking account?
May 2, 2017 09:30:14 AM
In reply to Joshua, Derry
We're sorry to hear that you're having trouble logging in, Joshua. We'd be glad to get you in the right direction.
To best assist, we recommend contacting us directly. You are able to call us 24/7 at 888-751-9000 for a Specialist to review your online account.
If you prefer to speak with a Specialist in person, you're able to visit any TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Joshua, and thanks for choosing TD!
Megan K, Mount Laurel
May 2, 2017 09:30:41 AM